Effective Date: March 27, 2026

At Wellington Retaining Wall, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and services.

Information We Collect

We may collect personal information that you voluntarily provide when contacting us through our website, phone, or email. This may include:

• Full name
• Email address
• Phone number
• Property address
• Details regarding your retaining wall or landscaping requirements

We may also collect non-personal information such as browser type, IP address, and website usage data for analytics purposes.

How We Use Your Information

Your information is used to:

• Respond to enquiries and provide accurate quotes
• Deliver retaining wall and related services
• Improve our website and customer experience
• Communicate updates or follow-ups regarding your request

We only collect information necessary to effectively provide our services.

Sharing of Information

We do not sell, rent, or trade your personal information. Your information may only be shared:

• With trusted third-party providers assisting in business operations (e.g., hosting, CRM systems)
• When required by law or to comply with legal obligations

Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

Cookies and Analytics

Our website may use cookies or similar technologies to enhance user experience and analyse website traffic. You can choose to disable cookies through your browser settings.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction or deletion of your data
• Withdraw consent for the use of your information at any time

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website.